Our schedule is arranged to minimize wait times and to provide convenient hours for your visit. Below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing.
A Division of Potomac Podiatry Group, PLLC
2411 Crofton Lane, Suite 25
Crofton, MD 21114
T (410) 721-4505
F (410) 721-2394
|Monday - Thursday||9:00 AM - 5:00 PM|
|Friday, Saturday & Sunday:||CLOSED|
|Monday - Friday:||9:00 AM - 5:00 PM|
*Additional hours may be available please check with us
We know you have many choices when choosing a Podiatrist in Crofton, MD, so we have made requesting an appointment a simple process via our Web site. If, for any reason, you cannot keep a scheduled appointment or will be delayed, please call as soon as possible. Charges may be incurred for appointments cancelled less than 24 hours before your scheduled appointment time.
Our office accepts most HMOs, PPOs, State of MD plans and other health plans. Please call our office to verify acceptance of your insurance carrier.
If your insurance requires a referral for you to be seen by a specialist, the referral must be in our office at the time of your appointment or you will be asked to ask to sign a waiver and will be required to pay in full at the time services are rendered. A referral can be faxed to our office prior to the appointment.
No Show / Late Cancellation Policy
There is a $35 no-show late cancellation fee. All appointments must be canceled 24 hours prior to the scheduled appointment time (or by 3PM on Friday for a Monday appointment), to avoid charges for a no-show or late cancellation. After-hour messages regarding cancellations may be left at (410) 721-4505. Insurance will not cover charges for no-show or late cancellation fees. We understand that emergencies happen, please call the office to discuss your situation with a staff member. We regret the need for this policy but no shows have increasingly become a costly problem.
Payment of all co-pays, co-insurances, deductibles and non-covered items is required at the time services are rendered. This is required in the terms of your contract with your insurance company. We accept cash, checks, money orders, debit cards, MasterCard, Visa and Discover. Travelers checks are not accepted.
All extra supplies (ice, ace wraps, creams, shower protector, heel cups, etc.) not covered by insurance are to be paid in full at time of service.
Payment plans are available on an individual basis. Please contact the office manager for details.
Past due accounts will be charged a $10 billing fee after 60 days past due. If your bill remains un-paid, we will continue to charge the monthly fee. All accounts over 120 days late will be charged a collection fee at the time the account is turned over to a collection agency. The collection forwarding fee is as follows:
- $25 for accounts less than $75
- $50 for accounts $76-$200
- $75 for accounts $201-$350
- $100 for accounts $356 and up
In addition, you may be responsible for all attorney fees as determined by law. We would like to avoid this process. Please contact the office manager to discuss suitable arrangements.